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We have created this accessibility guide to accurately describe the facilities and services we offer all our visitors. It does not contain personal opinions as to the sites’ suitability for those with access needs.
 | Public car park at the Marina with 1 designated disabled parking space. Disabled parking disc available at the museum |
 | The route to the museum from the parking area is step-free, level and hazard free |
 | Entrance doors are more than 80cm wide and automatic opening on approach |
 | There is signage using International symbols throughout the museum to direct and assist users |
 | Internal level changes are overcome by moderate/easy ramps, lifts and chair lifts |
 | Full size passenger lift with sliding doors available to 1st floor |
 | Fully accessible unisex toilet available |
 | Standard toilets have step-free access |
 | Baby change facilities are available, but at standard height |
 | Assisted listening/hearing loop available at reception |
 | Assisted listening/hearing loop available in auditorium |
 | Seating is available on request |
 | Lighting levels may be dim in some areas |
 | Loud background noise in some areas |
 | Discount for companions/ carers available |
 | Facilities for assistance dogs to drink/rest available |
 | Disability awareness training has been provided to staff |
Museum
- The floor surfaces throughout the museum are a mixture of tile and wood.
- We have a set of evacuation procedures – Wheelchair loan is available free of charge on request at reception.
- Bags and coats can be stored, please ask on arrival.
Shop
- The shop is situated on the ground floor and has flat level access from the main foyer of the museum.