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We have created this accessibility guide to accurately describe the facilities and services we offer all our visitors. It does not contain personal opinions as to the sites’ suitability for those with access needs.
 | On-street parking at the top of the hill as you approach the first pathway. 10 spaces, 1 designated disabled. Also, there is on-street parking at the bottom of the hill and at the harbour |
 | The route to the castle has some uneven ground, the pathways are laid with hoggin. There are 2 walking routes up to the castle, 1 is a red brick step- free steep walk taking 5 minutes. The other is located by the harbour wall and has steep steps |
 | Entrance doors to reception are more than 80cm wide and automatic opening on approach. There is a granite access ramp |
 | There is signage using international symbols at reception to direct and assist users |
 | The site has uneven ground or hazards underfoot |
 | Site contains single step entries into the building |
 | The site contains staircases with no lifts to overcome them |
 | Accessible unisex toilet available. Please note that there is a slope down to the toilet and the ground is uneven |
 | Standard toilets have step-free access |
 | Baby change facilities are available, but at standard height |
 | Seating is available throughout the castle |
 | Assisted listening/hearing loop available at reception |
 | Safe and quiet space available |
 | Background noise/music is kept to a minimum |
 | Lighting levels may be dim in some areas |
 | Discount for companions/ carers available |
 | Facilities for assistance dogs to drink/rest available at reception |
 | Disability awareness training has been provided to staff |
The Castle
- We have a set of evacuation procedures.
Shop
- The shop is situated in the reception area at the entrance. There are 3 steps up to the reception area but also a granite slope for wheelchair access.
Grounds and Gardens
- The pathways are hoggin and have uneven surfaces throughout.
Catering
- The café is situated after the reception area and Second Gate.
- It has step-free level access from the outside entrance, there is a slight incline from the terrace area.
- There is seating available inside and out.
- Please note only counter service available.