Job Title: Catering Team Member

Department: Commercial Operations

Reports to: Café Manager

Reports in: None

Hours: Part time role for 16 hours per week Monday-Thursday or 12 hours per week Friday-Sunday with flexibility between 10am-3pm daily

Salary: £13.41p/h

Purpose of Role:

To work as part of a small team providing a friendly and professional service to visitors to the café and site.

Working hours:

• Working hours are between 9.30am and 5.30pm. Specific shift times vary depending on team size and time of year.
• Occasional evening work to cover events

Main Responsibilities and Key Result Areas:

1. Provide friendly and professional customer service

2. Ensure that the preparation and service of food is in line with our Food Safety program and to the required recipe and presentation standards

3. Preparation of hot drinks

4. Taking orders and processing them through the till

5. Cashing up tills at the end of each shift

6. Placing orders for food, drinks and packaging with suppliers as required, ensuring the correct stock levels are maintained

7. Ensure fridges and display areas are stocked up, following the stock rotation policy

8. Clearing, cleaning and setting up customer tables

9. Ensure the kitchen management plan is followed and completed on a daily basis, highlighting any issues immediately to the café manager.

Knowledge, Skills and Experience required:

The job requires:

1. Applicants must be able to work at weekends
2. Applicants must have access to email
3. Applicants must be reliable

Person specification

Knowledge & Experience

Previous hospitality experience, ideally in a front of house role – Essential

Experience of working and dealing with people in a customer related environment – Desirable

High standards and attention to detail – Essential

Skills

Excellent communication skills – Essential

Excellent interpersonal skills – Desirable

Good customer care skills – Essential

Attributes

Ability to work on own initiative – Essential

Ability to manage own time – Essential

Enthusiastic with positive/can do attitude – Essential

Flexible in approach to work – Essential

Reliable – Essential

Other

Jersey resident for at least five years

Should be physically fit

Interested in the work of Jersey Heritage – Desirable